WORKING WITH DESIGN WHEELZ

You will need to assign one dedicated person from your organization (if applicable) to work with Design Wheelz. The email entered when setting up your account or at checkout should be this person’s email. This person will communicate all revisions and be responsible for approvals and all project communication. This person should have the authority to approve projects and discuss invoicing. If your organization requires multiple people be involved in your web project(s), your dedicated representative should collect all details and revisions from all pertinent people in your organization and communicate for everyone with Design Wheelz.

After purchase, you will be prompted to fill out an intake form related to the project you’ve selected. So be prepared when making your purchase and allow yourself time to get this done. Be as detailed as possible when filling out the intake form. This will help to provide a road map for our designers so we can deliver the best design, the way you want it. Once received by Design Wheelz, your project timeline begins and you will receive your first proof based on the turnaround outlined in your project’s description on the Sales Floor. We will not start your project until we receive the completed intake form, so please ensure you get it submitted completely and accurately to avoid any delays in your project. You may be contacted by a designer to review the intake form and discuss any questions.

Our web designers will work with you one-on-one to enhance your company image by building a custom designed professional web presence. A professional website will help your business grow by setting you apart from the competition and promoting your professional integrity. Furthermore, a unique website will help you “stand out from the crowd”, making your company more memorable and increasing repeat customers.

Design Wheelz will develop a custom design based on the collateral materials you upload to the Google Drive folder we will share with you and the Intake Form you will fill out after purchase. Your designer will then, based on your specifications and website examples, develop a professional and effective framework “mock-up” design of your website. You will have several business days (specific to the package you purchase) to make revisions to your design concept until you are satisfied. This process will offer a custom website that best reflects your company’s marketing message. Your website will not only be built to be attractive but also to be user friendly, with a strong focus on conversions. We will build a strong foundation that can be easily managed and expanded as your web needs grow. These design changes are just look/feel and, at this point, will not be “functional”.

Our goal is to make the revisions process as quick and easy as possible. With a little help from you, it should move pretty smoothly. For each proof you receive, you should review the proof carefully and submit all your edits digitally together in one email to minimize confusion for designers, reduce the number of editing rounds and expedite the revisions process. If you are representing multiple people from your organization, remember to consult any necessary parties and collect all their edits as well. Submit theirs, along with yours, together in one email to Design Wheelz. Please remember to check spelling and look for other errors on each proof. Although we do our best to ensure you receive accurate proofs, we are human and may miss something.